⚠️ Important Notice
By using the williamhill platform, you are considered to have agreed to these Terms & Conditions. If you do not agree, please refrain from using the platform.
1 Introduction & Consent
These Terms & Conditions williamhill constitute a legally binding agreement between (williamhill-play.com) and all its members. williamhill is an internationally licensed online gaming and Sports Betting operator serving members in Bangladesh and countries around the world.
By accessing williamhill, registering, or using any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. This agreement is governed by Bangladeshi law and applicable international regulations.
Williamhill reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes constitutes your acceptance of the revised terms.
2 Account Registration
To open an account at williamhill, the following conditions must be met:
- Each individual may only have One Account only one account per person is allowed — multiple accounts are strictly prohibited.
- All information provided at registration — including name, date of birth, address, and phone number — must be accurate and truthful.
- Your account is strictly personal. Managing an account on someone else's behalf, or allowing others to use your own account, is not permitted.
- Keeping your password secure is your responsibility. williamhill will not be liable for any loss resulting from sharing your password with others.
- Identity documents, bank statements, or other records may be requested to verify your account.
✅ Keep in Mind
After registration, you must verify your email or phone number. Some features may be restricted until verification is complete.
3 Age Verification & Eligibility
williamhillservices are available to users aged 18 and above only. This platform is strictly prohibited for minors.
- A copy of your national ID or passport may be requested at any time for age verification purposes.
- If a member is found to be underage, their account will be closed immediately and their balance may be forfeited.
- Membership may be restricted or prohibited in certain countries or regions. It is the member's own responsibility to comply with applicable local laws.
4 Deposits & Withdrawals
4.1 Deposits
Williamhill accepts deposits via Mobile Pay, Nagad, Rocket, and bank transfer. The following rules apply to all deposits:
- Deposits must be made only from payment methods registered in your own name.
- A minimum deposit amount applies — the exact figure is listed on the promotions page.
- Deposits are usually instant. If there's a delay, please contact our support team.
- Williamhill does not charge any deposit fees, though charges from your payment provider may apply.
4.2 Withdrawals
The following rules apply when withdrawing winnings:
- Withdrawals will only be processed via the same payment method used for the original deposit.
- KYC (Know Your Customer) verification may need to be completed before a withdrawal can be processed.
- To withdraw funds earned from a bonus, the specified wagering requirement must be fulfilled.
- Williamhill reserves the right to place a temporary hold on withdrawals in cases of suspicious transactions.
- Processing time: typically between 30 minutes and 24 hours.
💡 Tip
To avoid withdrawal delays, verify your identity as soon as you complete registration. This ensures faster payouts down the line.
5 Betting Rules
williamhillThe following general rules apply when placing bets on:
- Once confirmed, a bet cannot be changed or cancelled unless the Bet Cash Out feature is active.
- If a match or event is cancelled, the stake for that bet will be refunded.
- The odds at the time a bet is placed are final and will apply regardless of any subsequent changes.
- Bets placed on incorrect odds due to a system error may be voided.
- Williamhill will not be held liable for any bets that fail during live betting due to loss of internet connection.
- A maximum bet limit may apply to specific matches or events.
5.1 Sports Betting — Special Rules
Specific rules apply to cricket, football, and other sports, as detailed on the Sports page. The decision of the relevant match authority is final.
6 Bonuses & Promotions
Williamhill offers a range of bonuses and promotional offers. Please read the following terms before claiming any offer:
- Each bonus has a specific Wagering Requirements applies (typically 10x to 30x). Withdrawals from the bonus are not permitted until this wagering requirement has been met.
- Bonus offers have a set expiry date. Any unused bonus will be automatically cancelled once expired.
- Each member may use a specific promotion only once.
- Bonuses may only be used on designated games or Sports Betting markets.
- Williamhill reserves the right to modify or withdraw any bonus offer at any time.
✅ Bonus Tips
Always read the specific promotion's terms and conditions before claiming a bonus. Each bonus may carry its own individual requirements.
7 Prohibited Activities
Any of the following activities williamhillis strictly prohibited on:
- Operating more than one account or opening an account under another person's name.
- Placing coordinated bets for bonus arbitrage or bonus abuse.
- Using software, bots, or automated methods to manipulate the betting system.
- Obtaining financial gain through chargebacks or payment fraud.
- Placing bets using match-fixing or insider information.
- Selling, transferring, or allowing others to use your account.
- Using the platform for money laundering or any other form of illegal financial activity.
Any such activity may result in account termination, balance forfeiture, and legal action where necessary.
8 Account Suspension & Closure
Williamhill reserves the right to temporarily suspend or permanently close an account under the following circumstances:
- Violation of the Terms & Conditions.
- If there is evidence of fraudulent or suspicious activity.
- If you register using false information.
- If found to be underage.
- If your account has been inactive for an extended period.
Members can also close their account at any time through our support team. You will have the opportunity to withdraw any available balance before the account is closed.
9 Responsible Gaming
williamhill believes in responsible gaming. The following features are active for all members:
- Deposit Limit: Setting daily, weekly, or monthly deposit limits.
- Bet Limit: The option to cap the maximum amount placed on a single bet.
- Self-Exclusion: The option to temporarily close your own account for a set period of time.
- Reality Check: A feature that sends reminders about your playing time at regular intervals.
- Cooling-Off Period: A temporary break lasting anywhere from 24 hours to 6 weeks.
Gambling addiction is a serious issue. If you need help, please reach out to our support team or a professional organization. To learn more, Responsible Gaming Page Visit.
10 Dispute Resolution
The following process applies to all disputes and complaints:
- Start by submitting a written complaint to our support team.
- Williamhill will typically respond to complaints within 7 business days.
- If the member is not satisfied with the outcome, a complaint may be escalated to the licensing authority.
- In betting disputes, williamhill's technical records will serve as the definitive evidence.
11 Changes & Updates
Williamhill reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification. Continued use of the platform after any update constitutes acceptance of the revised terms.
The date of any changes will always be noted at the top of this page. We recommend checking back regularly.
12 Contact
If you have any questions about these Terms & Conditions, please reach out to our support team:
- Email: support@williamhill-play.com
- Live Chat: Always available in the bottom-right corner of the platform
- Time: 24/7, all week, in Bengali